Privacy policy

Who we are

OoberoO is a planned business of Francisco Javier Flynn, Canberra ACT. Privacy contact: privacy@ooberoo.com.

What we collect

• Enquiries: your name, email, phone (optional), organisation (optional), enquiry topic and message, including any pickup, drop-off and item details you include.
• Rider interest: your name, email, mobile, area, vehicle, general availability, experience (optional) and right-to-work confirmation.
• We don't ask for licence or ID copies at this stage.

How we collect it

Directly from you through the forms on this website.

Why we collect and use it

• To respond to enquiries and quote for deliveries.
• To assess your interest in riding with OoberoO and to contact you if riding opportunities become available.
• To meet legal obligations.
• We don't sell your information.

Who we share it with, and overseas

• We use service providers to host our website and store our data, including Vercel Inc. and Databricks, Inc., which are based in the United States.
• Our database is hosted in Sydney, Australia, but personal information may be accessed or processed in the United States.

Storage and security

We take steps to protect the personal information we hold. Information you send through our website forms travels over an encrypted (HTTPS) connection. If you email us, your email is held by our email provider, Google, and may be processed outside Australia. No method of transmission or storage is completely secure.

If we become aware of a data breach involving your personal information that we believe is likely to cause you serious harm, we will tell you as soon as we reasonably can, explain what happened and suggest steps you can take. Where appropriate, we may also report it to the Office of the Australian Information Commissioner.

To report a security problem with this website, email privacy@ooberoo.com. See also our security.txt.

Marketing

• We don't send marketing emails unless you separately opt in.
• If you opt in, every email will identify us and include an unsubscribe link, and we will action your unsubscribe within 5 business days. You can also unsubscribe by emailing privacy@ooberoo.com.

Cookies and analytics

We don't use analytics or advertising trackers.

Access, correction and complaints

• You can ask to access or correct your information by emailing privacy@ooberoo.com. We don't charge for this and will respond within a reasonable time. If we refuse, we'll tell you why in writing.
• To complain, email us first. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

If you're in the EU or UK

We provide our service in Australia only. If GDPR or UK GDPR applies to you:

• Francisco Javier Flynn is the controller.
• Purposes and recipients are described above.
• Your information may be transferred to the United States.
• The lawful basis for each purpose, how long we keep information, your rights and how to complain to your local data protection authority will be set out in our final policy.

Changes

We'll post any update on this page with a new “in effect from” date.